Frequently Asked Questions

Type Of Query

Size, Material, & Paper

Can I get wallpaper for my size requirements?

Yes, these are custom made wallpapers so we could make them as per your wall size. You could either buy standard sizes, or square feet close to your wall size. You can send your wall dimensions for our team to guide you on what ideal size order to be placed.

What is difference between non-woven and canvas paper?

Both are >200 GSM imported papers. The main difference between them is paper texture, non woven paper has satin/soft feel, wherein canavs has texture feel. Both can be cleaned with wet cloth and are easy to maintain. Colors are clear, vibrant, but non-glossy.

You could either select non woven soft feel paper or canvas. Both are high quality, sturdy, and easy to clean and maintain. Canvas has texture finish so gives slightly more premium finish.

Customisation & Changes

Can I change colors for these designs?

For many of designs it is possible to change colors, however there are some designs wherein color change is not possible. Please share shortlisted designs on whatsapp 9971673335 to know more.

Please note color changes can only be done when order is placed. If you would like to see samples of those colors, we would happy to send samples to your place on paid basis.

Can I get design made as per my choice?

Our expertise is to create bespoke designs. However additional design charges will be applicable to create a new design. Charges will vary based on design efforts required to make such a design.

Payment Related

What are the possible payment options?

We accept credit cards, debit cards, wallet, UPI, netbanking as payment options. Cash is not accepted. We also do not have COD option.

Do you have cash on delivery (COD) option available?

No we dont have COD option. Payment is made online before printing & dispatch.

Do you have EMI option available?

Yes, we provide EMI options through our third party vendors. Please read offer and T&C carefully while opting for EMI. Life N Colors is not responsible for offer on EMIs.

General Queries

Do you provide wallpaper installation services also?

Our wallpapers will require professional installation, we do not do installation. However, our customer support team can connect you to local installers (in select cities) who could provide installation on paid basis, they generally cost (Rs 15/20 per sqft). In some places they charge higher amount in tune of Rs 25/sqft.

Cities where we could provide wallpaper installation services include:

Delhi, Noida, Gurgaon, Mumbai, Bangalore, Chennai, Kolkata, Hyderabad, Pune, Kochi, Kohima, Jaipur, Guwahati, Dehradun, Nainital, Haldwani, Kanpur, Lucknow, Allahabad, Banaras, Jhansi, Nasik, Nagpur, Gunut, Vijzag, Bhuwneshwar, Ranchi, Patna, Kharagpur, Jamshedpur, Ahmedabad, Vadodara, Navi Mumbai, Thane, Jalandhar, Chandigarh, Panipat, Jodhpur, Ludhiana, Shimla, Jammu, Panchkula, Mohali, Diu, Gangtok, Goa, Meerut, Moradabad, Jabalpur, Bhopal, Indore.

We are adding new cities each month, if you dont find your place in above list, please whatsapp us on +91 87009 86208

Do I need any wall preparation to get installation and who will do that work?

We do not provide installation or wall preparation, however for installation our customer support team can connect you to local installers (in select cities) who could provide paid installation. In general wall preparation is to be done by a painter.

1- Wall should be well prepared with putty and oil primer (1 litre mixed with 300 ml enamel paint) for wallpaper installation. This has to be done by client, this is not included in installation scope of work. This ensure proper adhesion. 

2- Wall should be free of any seepage or deformities. Seepage spoils wallpaper. Life N Colors will not be responsible for any issues with wallpaper if wall has any seepage.

3- Ladder should be provided at the site for installation. For ceiling and double higher, scaffolding should be provided by client. 

4- Site should be clear with no dirt or any other work happening in the same room.

Additional charges will apply in case installer has reached site, but work can’t be done as site is not ready. We request you to please confirm above prior to installation scheduling. In case you require any inputs, please send us text.

How does the ordering process work?

If you are know wall area, then you may order specific size on our website. You may also contact us if you require any assistance in measurements. Our team will be happy to do a video call to guide you for the measurements. 

Once order is placed, our design team will share a print preview file along with digital mockup on your walls (we would need full front view picture of your wall). Once you confirm, we will courier it to your place. Our local team will then coordinate for installation in case we have installation services available in your citiy.

Cancellations & Modifications

What is your return policy?

Please read our return policy and terms & condition on https://lifeandcolors.myshopify.com/pages/return-policy